Mobile Live Queue
A full O2O Queue Management system, providing both the Printed Queue Ticket & also the Digital Queue Ticket. From there, patient will be able to check Clinic Live Queue status, such as how many patients in front of them and how long is the estimated waiting time.
Patients can now spend their waiting time while having a cup of coffee and get remind to come back when it’s near turn. This could greatly enhance patient’s waiting time expectation and boost patient satisfaction!
Healthcare specific features also including our proprietary Medical Triage Algorithm to provide different priority to patients with different needs. Don’t forget our One Queue Solution, patient can now go through the entire journey with just one single Queue number!
Nevertheless, QueueMed solution also catered for non-tech-savvy patients. We provide Queue TV Channel, which displays Live Queue status along with Entertainment Media to keep patients entertained during the waiting time.