JOURNEY
How does it work?
Advance Appointment & Doctor Scheduling
- Improve patient overall experience
From online appointment booking, to automated appointment reminders, making it easier for patients to come for their first visit and follow up. - Automate work for your front desk
Smarter and highly customisable scheduling system that allows different healthcare providers to design their own appointment workflows.
Self-registration Kiosk (Qmed Kiosk)
- Streamlined check-in process
Allows patients to check-in and self-register quickly and easily, with integrated NRIC & passport reader, the process becomes efficient, saving valuable time for both patients and staff. - Convenient payment options
Offers multiple payment methods, including credit/debit cards and mobile payments, making it convenient for patients to settle their bills without the need for additional queues to billing counter.
Mobile Live Queue & One Queue Solution
- Make waiting times more comfortable
Allow your patients to view their queue status in real-time on their phones and receive notifications when is near their turn. Patients do not have to wait at the premise. - Make patient journey smoother and more organized
Allowing your patient to get queue number directly from their phone and complete the entire patient journey with that single number.
Reviews & Feedback
- Continuous Service Improvement
Automated reviews and feedback system allows patients to provide valuable input on their experiences. By promptly collecting feedback, center can identify areas of improvement and make necessary adjustments to enhance the quality of services. - Enhanced Reputation and SEO Ranking
Positive ratings can be shared on platforms like Google, boosting online reputation and visibility. Improve SEO ranking, making it easier for people to find the center when seeking healthcare services.
Teleconsultation & Remote Patient Monitoring
- Run a fully virtual clinic
Tele-consult with new or follow-up patients, enable patients to book a virtual visit online, collect payment online, and even deliver essential medications to patients if required. - Post-discharge home monitoring & doctor-patient communication
Smarter and highly customisable scheduling system that allows different healthcare providers to design their own appointment workflows.
Patient Portal (Lite PHR)
- Share health records, lab results & radio images seamlessly to your patient
Build relationships with your patients, even after they have finished their visit. Securely share their medical records with them so they feel more engaged in their care. - Provide a comprehensive value-based care for your patient
Empower your patients to check lab results, request prescription refills, update insurance information, manage upcoming appointments, and even attend tele-consultation with you, all in one place.
Streamline patient's journey
Search and book appointment online
Receive reminders on upcoming appointment
Self register & check-in at kiosk Receive live queue ticket
Monitor queue status remotely
Receive near queue reminder
Attend to doctor consultation
Receive medical records at patient portal
Guided patient journey throughout same queue number for entire journey
Make payment at kiosk
Collect medications at pharmacy Medications reminder via patient portal
Receive link to provide feedback and review
Monitor vital signs at home via RPM set
Follow-up via teleconsultation
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